Frequently Asked Questions

Echorate is a comprehensive review management platform designed to help businesses gather, analyze, and respond to customer feedback efficiently. With features like business insights, QR code review requests, and customizable dashboards, it simplifies review management and helps improve brand reputation.

To create an account on Echorate, visit the registration page at https://reviews.echorate.ca/register and provide your business details. You'll receive an email for verification. Once verified, you can log in and start customizing your business profile to begin managing reviews.

To verify your account, click on the verification link sent to your registered email address. Follow the instructions provided to complete the verification process.

Once your subscription is active, you can start collecting reviews by sharing QR codes, email invites, or direct links. Echorate provides template to make the process seamless and encourages more customers to share their experiences.

The Echorate dashboard is designed for ease of use. You can access features such as review requests, insights, and business information from the menu. Each section is clearly labeled to guide you through each function.

Managing reviews on Echorate is simple. Utilize features like the ratings to monitor customer feedback in real-time.

Echorate provides comprehensive analytics that help you track review performance over time. The dashboard includes metrics like average rating and charts. Use these insights to understand customer's review trends and identify areas for improvement.

Echorate helps you enhance your brand's online presence by making it easy to manage and showcase positive reviews, boosting credibility and attracting new customers.

Echorate offers flexible subscription plans with no hidden fees. Choose between our monthly or yearly options to find the plan that best fits your business needs and budget.

Absolutely secure! Payments are processed by Stripe, a trusted payment provider, ensuring the utmost security for your transactions. For more information, please visit Stripe's Privacy Policy: https://stripe.com/privacy.

Getting your invoice is simple and convenient! Manage and adjust your invoice details effortlessly from the Payment Management section in the Echorate app. Once your payment is completed, an invoice will be promptly sent to your registered email. If you need assistance or didn't receive your invoice, our support team is here to help you retrieve it. Enjoy hassle-free payment management with Echorate!

At Echorate, we provide dedicated support from our in-house team—the same experts who built and understand the platform inside out. Whether you need technical assistance or have questions, you can easily reach us from https://echorate.ca/contact, or explore our support options from your account. For additional contact options, feel free to visit our Contact page at https://echorate.ca/contact. We're committed to providing you with the best support experience possible!

Yes, we offer comprehensive technical support to ensure you get the most out of Echorate. Our in-house experts are available to assist you with any technical issues or questions you may have. You can reach out through our support options in the app, via email, or by creating a support ticket. We're here to help every step of the way!

Our support team is ready to help with a wide range of issues, including account setup, technical troubleshooting, and platform features. Whether you need guidance on using specific features or resolving technical challenges, our in-house experts are just a message away. Reach out via the app, email, or support tickets, and we'll make sure you get the assistance you need.

Echorate provides unique QR codes direclty from the RateLink from your account. These QR codes can be downloaded as a PDF or shared digitally, making it easy for customers to leave a review. When scanned, the QR code directs users straight to your review page, offering a seamless way to gather feedback.

Yes, you can share review links directly from Echorate. With our RateLink feature, you can easily generate and distribute unique review URLs to customers via email, social media, or any other communication channel. This provides a quick and seamless way for customers to leave their feedback.

You can download the QR codes in PDF format. This allows you to print them for physical use or share them digitally for online campaigns. The QR codes make it incredibly easy for your customers to access the review page.